> ## Documentation Index > Fetch the complete documentation index at: https://cal.id/docs/llms.txt > Use this file to discover all available pages before exploring further. # Analyzing Booking Performance with Cal ID Insights > Use the Cal ID Insights dashboard to track booking efficiency, understand meeting trends, and optimize your availability with real scheduling data. Track how your scheduling is really performing. The **Insights** dashboard gives you a comprehensive view of your booking activity so you can measure efficiency, spot trends, and optimize your availability based on real data. ## Open the Bookings dashboard Access your main dashboard at [Cal ID](https://cal.id/home). Click the **Insights** icon in the left-hand sidebar menu. Use the tabs at the top left to switch between analytics areas, then open **Bookings**. The tabs let you move between the platform's three analytics areas: * **Bookings**: Monitor overall meeting statistics and guest behavior. * **Routing**: Analyze how many people are interacting with your routing forms and where they are being directed. * **Workflows**: Track the success and trigger rates of your automated workflows. ## Key metrics and reports ### Summary scorecards At the top of the **Bookings** tab, a quick summary shows activity for your selected date range. | Metric | What it tells you | | ---------------------- | ------------------------------------------------- | | **Events Created** | The total number of new bookings made. | | **Events Completed** | Meetings that have successfully taken place. | | **Events Rescheduled** | How many meetings were moved to a different time. | | **Events Cancelled** | The number of bookings that were called off. | Summary scorecards ### Performance overview This section measures the quality of your meetings and your reliability. | Metric | What it tells you | | ------------------- | --------------------------------------------------------------- | | **Average Ratings** | Feedback scores left by your bookers. | | **No-Show (Host)** | Times when you, the host, missed a scheduled meeting. | | **No-Show (Guest)** | Times when the guest failed to appear. | | **CSAT Score** | Your Customer Satisfaction score based on post-meeting surveys. | Performance overview metrics ### Graph analysis (event trends) The central graph provides a visual timeline of your activity. You can toggle data points to see trends for **Created, Completed, Rescheduled, Cancelled, and No-Shows** over days or weeks. Event trends graph ### Deep-dive statistics Scroll down to find specialized charts for better planning. | Metric | What it tells you | | -------------------------- | -------------------------------------------------------------------------------------------------------------------------- | | **Bookings by Hour** | Identify which times of day are most popular for your clients. | | **Average Event Duration** | See how much time you are actually spending in meetings. | | **Popular Events** | A ranking of your event types from **Most Booked** to **Least Booked**, helping you identify your highest-demand services. | | **Most Cancelled** | The booker who cancelled the booking most. | | **Most No-Show** | The booker who scheduled the meeting but did not join. | Deep-dive statistics charts ## Filtering and exporting your data Filters apply to every scorecard, graph, and chart on the page at once. Set your date range and account before reading the numbers so you're comparing the right period. * **Date Range Filter**: Use the dropdown in the top right (e.g., "Last 7 Days," "Last Month," or "Custom Range") to focus on specific periods. Date range filter * **Account Filter**: Switch between viewing your **Personal** insights or specific **Team** insights using the account selector at the top left. Account filter selector * **Download Report**: Click the **Download** button in the top right to export your analytics as a CSV or PDF file for external reporting. Download report button ## Next steps Confirm your reminders, follow-ups, and notifications are being delivered reliably. Track how visitors move through your routing forms and where they drop off. ## Related docs * For Routing Form Insights, refer to [Analyzing Routing Form Performance in Cal ID Insights](/docs/insights/routing-performance). * For Workflows Insights, refer to [Analyzing Workflow Performance in Cal ID Insights](/docs/insights/workflow-performance). ## Related topics - [Analyzing Workflow Performance in Cal ID Insights](/docs/insights/workflow-performance.md) - [Analyzing Routing Form Performance in Cal ID Insights](/docs/insights/routing-performance.md) - [How to See Booking Details](/docs/bookings/view-details.md) - [Exporting Booking Details](/docs/bookings/export.md)