Feature Requests

Enhance Profile Enrich: data, fields & UI. Comments from Frill: Be more specific. Reference (Instagram reel): https://www.instagram.com/reel/DW-fEKLkac0/

Let users update the banner from the public profile and test it there, rather than from the profile settings page — it's tedious to test multiple banners and sizes from settings.

Please add Free Conference Call ( https://www.freeconferencecall.com/ ) as a conferencing tool. It's an excellent free virtual conferencing tool used since long before COVID — likely to attract many users.

If I could add the event day along with the event date & time, it would enhance clarity in communications with prospects and clients. Comments from Frill: (Admin) Need more clarity — what would you like to see for "event day" alongside event date & time?

It would be extremely beneficial to send communications to bookers in their preferred language. Add a question like "Preferred language of email" to the booking form; when the booker selects a language, the system uses it for communication (the organiser provides the different language sets). This increases trust between clients and marketers.

A pet boarding service needs a custom booking setup: Check-in window: only 9:00 AM–8:00 PM. Check-in slots: every 30 minutes. Duration: automatically 24 hours from check-in. Capacity: max 20 total bookings per day across all check-in times; once reached, no more bookings that date. Multiple customers per slot until the daily limit of 20. This avoids third-party tools like Pabbly/Zapier. Ready to proceed with paid integration if needed.

Provide a separate booking tab for Individual vs Team, for ease of use.

The Workflow Status feature (delivery & read statuses) is helpful. It would be even better to include the date & time of delivery and when messages were read, so users can keep a complete track.

Allow reminder automations to be sent from custom emails and a custom WhatsApp number, to build greater trust with prospects. Comments from Frill: (Admin) We support a custom WhatsApp number using the WhatsApp Business app. Custom email is currently in the Enterprise plan.

You already have all the features of a form builder, so let users create general forms — for feedback, surveys, etc. Right now we use another solution like Google Forms, but this could be done within Cal ID.