Book Appointments Directly in WhatsApp
Let customers book you without ever leaving WhatsApp. The booking form opens right inside the chat: they pick a time, add their details, and they're booked. No app, no website, no back-and-forth.
See Booking in WhatsApp in action
What is Booking in WhatsApp?
Booking in WhatsApp lets your customers schedule and pay for appointments without leaving the chat. Instead of sending them to a website, Cal ID opens the booking form right inside WhatsApp, so they pick a time, add their details, and confirm in seconds. Cal ID is scheduling built for modern businesses, and it is free forever to start.
How booking in WhatsApp works
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Connect your WhatsApp Business account
Link your WhatsApp Business (WABA) account to Cal ID. That is the only setup needed to start taking bookings inside WhatsApp.
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Add the widget or let customers message you
Put the Cal ID WhatsApp widget on your website so customers reach you in one tap, or let them message your WhatsApp Business number directly.
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Cal ID books the meeting in the chat
When a customer asks to book, reschedule, or cancel, Cal ID recognizes the intent and replies with the right options. They pick a time, pay if you require it, and it syncs to your calendar.
What you can do
Book inside WhatsApp
The booking form opens right in the chat, so customers never leave the conversation.
Collect payments at booking
Take payment when they book with Razorpay, Stripe, or PayPal.
Automatic reminders
Send WhatsApp, SMS, and email reminders that cut no-shows.
One-tap reschedule
Let customers reschedule or cancel in a single tap.
Calendar sync
Two-way calendar sync so you never double-book.
Website chat widget
Add a WhatsApp widget to your site so visitors reach you and book in one tap.
Who it is for
Salons and spas
Let clients book cuts, colors, and treatments straight from your WhatsApp.
Coaches and consultants
Turn a WhatsApp conversation into a booked, paid session.
Clinics and practitioners
Patients book in chat and get reminders that reduce no-shows.
Local services
Tutors, trainers, and home services take bookings where customers already message them.
Frequently asked questions
01 How does booking in WhatsApp work?
You connect your WhatsApp Business account to Cal ID, then add the Cal ID widget to your website or let customers message you directly. When someone asks to book, reschedule, or cancel, Cal ID recognizes the intent and replies with times to pick from, all inside the chat.
02 Do customers need to install anything?
No. Customers book inside the WhatsApp chat they already use. There is no app to download and no website to visit.
03 Can I take payments when someone books on WhatsApp?
Yes. You can collect payment at booking with Razorpay, Stripe, or PayPal, so the slot is confirmed and paid in one step.
04 Will customers get reminders?
Yes. Cal ID sends automatic WhatsApp, SMS, and email reminders, and customers can reschedule in a tap to reduce no-shows.
05 Is Cal ID free?
Cal ID is free forever to start, with paid plans for teams that need more.
06 When is Booking in WhatsApp available?
It is coming soon. Sign up for Cal ID today and you will be first to know when Booking in WhatsApp goes live.
Booking in WhatsApp is coming soon
Booking in WhatsApp is coming soon. Start with Cal ID today and be ready to take bookings where your customers already chat.