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Forgot your Cal ID password or can’t log in? You can recover your account from the login page with a reset link sent to your email.
This page covers recovery when you are signed out. If you are already signed in and want to change or create a password, see Managing Your Cal ID Account Password.
1

Go to the login page

2

Click Forgot password

Click Forgot password below the email and password fields.
Cal ID login page with email and password fields and the Forgot password link beneath them

Where the recovery flow starts

3

Enter your email

On the Account Recovery screen, enter the email tied to your Cal ID account.
Account Recovery screen with a field for your Cal ID email address above the Send reset email button

Telling Cal ID which account to recover

4

Send the email

Click Send reset email below the email field.
Account Recovery screen with an email address filled in and the Send reset email button below it

Requesting the link

Finish the reset

An Email sent confirmation appears, and a recovery link goes to your inbox.
Email sent confirmation screen shown after requesting a password reset, telling you to check your inbox

Knowing the reset link is on its way

Open the email from Cal ID and click Change Password to set a new one. You can then return to the login page and sign in with your new password.

Still can’t log in?

You signed up with Google

If you created your account with Google, it has no Cal ID password, so a reset email will not help. Use Continue with Google on the login page instead.

You now have two accounts

This happens when you sign up once with email and once with Google on a different address. Always sign in the same way you first signed up. To remove the account you don’t use, sign in to it and go to Settings → Profile → Delete account. Deleting an account is permanent. See Profile settings.

The reset email didn’t arrive

  • Check your Spam / Junk and Promotions folders.
  • Confirm the email address is spelled correctly and is the one you use to sign in to Cal ID.
  • Wait a couple of minutes, then request the email again.

Cal ID won’t load

  • Refresh the page, or clear your browser cache.
  • Try another browser, or a private window.
  • If you see a Cloudflare 522 error, wait a minute and refresh.

Manage your password

Change or create a password while signed in to your account.

Get help

Contact the support team if you still can’t get back in.