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Cal ID offers plans for individuals and teams. Your subscription determines which features are available — advanced scheduling, team scheduling, branding, and other paid features. To view or manage your subscription, payment method, billing details, and invoices, go to Settings → Subscription.

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Plans & pricing

Everything you need to start scheduling professionally: unlimited event types, availability schedules, unlimited calendar integrations, the Unified Calendar, unlimited email workflows, up to 10 SMS and WhatsApp workflow messages per month, Insights, webhooks, API access, brand colors and themes, and standard integrations (all apps except WhatsApp Business).Not included: file attachments on booking, extended timezone availability, Routing Forms, Contacts, your own logo and favicon, the booking-page banner and social profiles, removing Cal ID branding, WhatsApp Business, and team scheduling.

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Upgrade your subscription

1

Open Subscription

From your dashboard, go to Settings → Subscription and click Upgrade.
2

Choose billing and plan

Choose Monthly or Yearly at the top right, then select the plan you want.
3

Choose licenses

Choose the number of licenses to purchase.
4

Confirm and pay

Click Upgrade to Business, enter or confirm your billing information, and complete the purchase.
Upgrade screen with the Monthly and Yearly toggle, the Startup, Business and Enterprise plan cards, and a license quantity selector

Sizing your plan before checkout

Upgrade summary with the chosen billing period and license count above the Upgrade to Business button

The last click before you're charged

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View your subscription

The Subscription page shows your current plan and status. Depending on your account, you may also see seats, subscription date, payment method, billing email, company and billing address, invoices, and available add-ons.
Subscription page showing the current plan and status alongside seats, payment method, billing details and invoices

Checking your plan at a glance

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Manage Business licenses

From Settings → Subscription there are two ways to change how many licenses you hold:
  • Click Manage to increase the license count on your current subscription.
  • Click Add team members → Buy more licenses to buy extra seats and complete the checkout.
Subscription page with the Manage button next to the current plan and its license count

Where a license change starts

Manage licenses dialog with a seat count field and the recalculated subscription total

Setting how many seats you need

Subscription page showing the Add team members button above the list of members

Buying seats for people you're about to invite

Buy more licenses dialog with a seat quantity field and the updated total shown before checkout

Adding seats for new members

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Monthly vs yearly billing

Paid plans offer both monthly and yearly billing where available. Business is $10/user/month** monthly, or **$5/user/month billed annually at $60/user/year — a 50% saving. You can switch between Monthly and Yearly from the plan comparison screen when the option is available for your account.

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Team scheduling & licensing

Team scheduling is a paid-plan feature. Every member who needs to participate in or access team scheduling must have an eligible paid seat. Either the team owner buys multiple seats and assigns licenses to members, or a member upgrades their own account. A team owner can assign, reassign, or revoke seats from Settings → Subscription or from Teams → Members → three-dot menu → Revoke License. Revoking a license removes that member’s paid access but does not delete their account.
Team Members list with the three-dot menu open on a member, showing the license assignment and Revoke License options

Giving a member paid access

Subscription page member list with the control used to revoke a member's license

Freeing up a seat to reassign it

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Team event types and licensing

Cal ID supports three team event types — Round Robin, Collective, and Managed — each with licensing rules. In every case, an unlicensed host makes the event unbookable for new bookings only; existing bookings are never cancelled or deleted. To fix it, license the host or remove them from the event.
  • Round Robin — only licensed hosts receive bookings; unlicensed hosts are skipped. If the event uses Fixed Hosts, every fixed host must be licensed, since a fixed host attends every booking.
  • Collective — every assigned host must be licensed, because all hosts attend each booking.
  • Managed — if a required member is unlicensed, that event’s booking page is unavailable until they have access.
Licensing isn’t only about hosting. A member who isn’t assigned as a host still needs an eligible paid license to see team bookings and team scheduling information, subject to the team’s own permissions.
Round Robin host configuration with a warning beside an unlicensed host saying they will not receive bookings

Spotting a host who will be skipped

When an unlicensed host blocks an event, team members see which host needs a license. External visitors see only a generic message using the team’s name — “This event isn’t accepting bookings right now. Try another event, or check back later.” — so internal licensing details stay private.
Team event page with a warning naming the unlicensed fixed host and stating the event cannot take new bookings

Finding the host who needs a license

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Downgrading to Startup

If a team moves to the Startup (free) plan, paid team scheduling is disabled while on Startup — but the team configuration is not deleted. Returning to an eligible paid plan restores it intact. Downgrading also does not affect personal booking (it keeps working under Startup’s features) or existing bookings (they’re not deleted, and you can still reschedule or cancel them).

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Cancel a paid subscription

Cancel from Settings → Subscription. Your paid features stay available until the end of the period you have already paid for; after that the account moves to Startup. Your data is kept, so nothing needs recreating if you come back to a paid plan later.

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AI Notetaker add-on

AI Notetaker is a separate paid add-on — not included with any plan. You purchase an AI Notetaker license separately, and can buy multiple licenses for multiple users. See the AI Notetaker guide for how it works.
Pricing is +$8 per seat per month** or **+$80 per seat per year (2 months free). Buy it from Settings → Subscription → Upgrade → Add AI Notetaker, or — if the add-on is all you need — with the Add or Upgrade button shown next to AI Notetaker on the Subscription page.
Upgrade screen with the Add AI Notetaker add-on option and its per-seat monthly and yearly price

Bolting the notetaker onto your plan

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App integrations and plans

App integrations from the App Store are available on every plan, with one exception: WhatsApp Business (used for Book on WhatsApp and WhatsApp Business messaging) requires the Business plan. This includes payment apps — Stripe, Razorpay, and PayPal all connect to any plan so you can charge for paid bookings on Startup, Business, or Enterprise. Plan limits still apply to bundled features such as SMS and WhatsApp workflow messages.

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Payment, billing & invoices

The Subscription page holds your payment method, billing details, and invoices.

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Payment method

On Startup with no paid subscription you may see “No card on file”. A payment method is required before you can buy a paid plan or an add-on.
Payment Method section of the Subscription page reading "No card on file" with the option to add one

Before you've added a card

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Billing details

Edit your billing email, company name, and billing address in the Billing Details section.
Billing Details section with the billing email, company name and billing address fields

Keeping invoices addressed correctly

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Invoices and receipts

Invoices appear in the Invoices section after a paid charge. The page also shows the email address billing receipts are sent to.
Invoices section of the Subscription page listing charges with their dates, amounts and download links

Tracking down a past charge

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Frequently asked questions

Yes. Startup is Cal ID’s free plan.
Every member who needs paid team scheduling access needs an eligible license. A team owner can buy multiple seats and assign them.
The event can’t offer new times until every required host is licensed (or the unlicensed host is removed). Existing bookings are unaffected.
Paid team features are disabled while on Startup, but the team configuration is retained and restored when you return to an eligible paid plan. Existing bookings and personal booking are unaffected.
No. It’s a separate paid add-on (+$8/seat/month or +$80/seat/year) requiring its own license in addition to your base plan.
Yes, where available for your account, from the plan comparison or upgrade screen.
Yes. Business comes with a 14-day free trial and needs no credit card. When the trial ends, the account moves to Startup automatically unless you upgrade.
No. Cal ID plans are billed monthly or yearly only.
All plans are billed in US dollars (USD). Because billing is in USD, no GST is charged.
Cancel from Settings → Subscription. You keep your paid features until the end of the period you have already paid for, after which the account moves to Startup. Your data is kept.
Start a chat from your Cal ID dashboard and include your invoice number or the email address you paid with. The team will look into it and confirm the outcome by email; refunds go back to the original payment method.
No. Payment apps are available on every plan, including Startup. Connect the app from the App Store and enable it on any event type. See Paid Bookings for the setup flow.
Most App Store integrations work on every plan. WhatsApp Business (and the Book on WhatsApp flow that depends on it) requires the Business plan. Plan-based limits also apply to SMS and WhatsApp workflow messages.

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Explore paid features

AI Notetaker

Record meetings and generate AI summaries with the add-on.

Teams overview

Set up shared team scheduling once you’re on a paid plan.

Complete your onboarding

Get your account ready for your first booking.

FAQ

Quick answers to common Cal ID questions.

Related topics

Complete Your Cal ID OnboardingAI NotetakerTeams in Cal IDRound-Robin SchedulingCal ID FAQs