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Connecting Cal ID with Zoho CRM automatically logs appointments and creates contacts in real time, keeping your pipeline current without manual updates. After setup, each booking made through a mapped event type appears in Zoho as a meeting tied to the right contact.

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Install Zoho CRM in Cal ID

1

Open the App Store

Log in to Cal ID and click Apps in the left sidebar.
2

Search for ZohoCRM

Search for ZohoCRM in the App Store.
App Store search results showing the ZohoCRM card with its short description and Details button

Starting the Zoho connection

3

Install the app

Click Install App.
ZohoCRM app detail page with the Install App button at the top

Adding Zoho to your account

4

Choose the destination account

Pick where the app is installed — a specific Team or your Personal profile.
Account picker for the ZohoCRM install, listing your Team profiles and your Personal profile

Deciding whose bookings sync

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Authorize and map event types

1

Sign in to Zoho CRM

Sign in at the Zoho CRM login portal.
Zoho CRM sign-in page with email and password fields, opened as part of the Cal ID authorization flow

Handing Cal ID your CRM credentials

2

Grant permissions

Approve the requested permissions so Cal ID can sync activities to Zoho.
Zoho consent screen listing the permissions Cal ID requests, with Accept and Reject buttons

Approving the access Cal ID needs

3

Map your event types

Map event types now, or select configure later. To turn it on afterwards, open an event’s Apps tab and toggle Zoho on.
Event type mapping screen for Zoho CRM, listing your event types with selection controls and a configure later link

Deciding which bookings reach Zoho

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How data syncs

Every booking through an active event type sends its details to Zoho CRM.

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Find your meetings in Zoho CRM

In Zoho CRM, open the Modules section and click Meetings to see the All Meetings table.
Zoho CRM All Meetings table listing bookings synced from Cal ID with their dates and related contacts

Checking that bookings arrived

Click a meeting to see the booker’s contact info, the meeting link, and answers to your custom booking questions.
Use the same email address on Cal ID and Zoho CRM for each team member, so Zoho assigns the correct meeting host.

Enable apps per event type

Turn Zoho CRM on or off for individual event types.

Manage installed apps

Review, reconfigure, or disconnect the apps on your account.

Browse the App Store

Discover more integrations for your booking workflow.

Work with contacts

See how Cal ID stores the people who book with you.

Related topics

Cal ID App StoreInstall New App on Cal IDManaging Installed AppsEnable Apps per Event TypeManage Your Contacts