Skip to main content
When an attendee doesn’t appear, mark them as a no-show so your booking history reflects reality. In Cal ID, this keeps your records clean, distinguishes successful meetings from missed ones, and can trigger automated follow-up outreach.

Mark an attendee as no-show

1

Navigate to past bookings

Go to the Bookings tab and select the Past sub-tab to see completed meetings.
2

Expand booking details

Click the Details arrow on the specific booking you want to manage.
3

Mark as no-show

Click Mark no-show in the bottom-right corner of the expanded booking details.
4

Unmark if necessary

If a mistake was made, click Unmark no-show in the same location to revert the status.
No-show is only available for past bookings — meetings that have already taken place. Use the Past filter to isolate them.

Handling multiple attendees (‘n’ more)

For meetings with more than two attendees, Cal ID provides a streamlined way to manage group attendance.
1

Open the checklist

Click the Mark as no show button, which triggers a checklist popup for meetings with multiple attendees.
No-show popup on a past booking listing each attendee with their email and an unticked checkbox beside their name

Recording who actually turned up

2

Manage in bulk

Use the checklist to mark or unmark multiple attendees as no-show simultaneously.
The same no-show checklist with several attendee checkboxes ticked, ready to apply the no-show status to all of them at once

Clearing several absences in one pass

This ensures that even in large group sessions, you can accurately record which specific individuals were present.

Attendance management overview

  • Filter view: Use the Past filter to isolate meetings that have already occurred.
  • Attendee information: View the attendee’s name, timezone, and email address within the details section.
Professional follow-ups: By marking an attendee as a no-show, you keep your data clean for reporting. This status can also be used as a trigger for automated workflows, such as sending a personalized email to the attendee asking them to reschedule.

Follow up after a no-show

Automate follow-ups

Build a workflow that emails no-show attendees to reschedule automatically.

Check workflow status

Confirm which reminders and notifications actually reached your attendees.