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Turn off Cal ID’s automatic attendee confirmation email for an event type so you can send your own personalized confirmation from a custom Workflow instead. By default, Cal ID sends an automatic confirmation email to attendees once they successfully book a meeting. Disabling it hands that job over to a Workflow you control.
This toggle only becomes available once at least one active workflow on this event type sends a booking confirmation to attendees. Set up that replacement workflow first — otherwise your bookers would receive no confirmation at all.

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Steps to disable default confirmation emails

1

Access the event editor

Go to Event Types and open the event you want to change.
2

Open Advanced settings

Click on the Advanced tab at the top of the event configuration screen.
3

Locate the setting

Scroll to the bottom of the page to find Disable default confirmation emails for attendees.
4

Enable the feature

Click the toggle switch to the right of the setting to enable it.
Advanced tab with the Disable default confirmation emails for attendees toggle switched on

Handing confirmations over to a workflow

5

Save changes

Click the Save button in the top right corner to apply your changes.
With the default email off, your active workflow is now the only confirmation attendees receive. Send yourself a test booking to confirm it delivers as expected.

Require booking confirmation

Approve each request manually before it reaches your calendar.

Custom 'Reply-To' email

Route booker replies to the inbox of your choice.

Hide organizer email

Keep your address off calendar invites and confirmation emails.

Add events to calendar

Choose which connected calendar stores this event type’s bookings.

Related topics

Add Events to CalendarCustom 'Reply-To' EmailRequire Booking ConfirmationHide Organizer's Email