Skip to main content
Turn off Cal ID’s automatic attendee confirmation email for an event type so you can send your own personalized confirmation from a custom Workflow instead. By default, Cal ID sends an automatic confirmation email to attendees once they successfully book a meeting. Disabling it hands that job over to a Workflow you control.
This toggle only becomes available once at least one active workflow on this event type sends a booking confirmation to attendees. Set up that replacement workflow first — otherwise your bookers would receive no confirmation at all.

​
Steps to disable default confirmation emails

1

Access the event editor

Navigate to your Event Types dashboard and click the Edit icon on the specific event you wish to modify.
2

Open Advanced settings

Click on the Advanced tab at the top of the event configuration screen.
3

Locate the setting

Scroll to the bottom of the page to find Disable default confirmation emails for attendees.
4

Enable the feature

Click the toggle switch to the right of the setting to enable it.
Disable default confirmation emails toggle
5

Save changes

Click the Save button in the top right corner to apply your changes.
With the default email off, your active workflow is now the only confirmation attendees receive. Send yourself a test booking to confirm it delivers as expected.

Related topics

Add Events to CalendarCustom 'Reply-To' EmailHow to Set Up Requires Confirmation for a Booking?Hide Organizer's Email