Turn off Cal ID’s default attendee confirmation email for an event type so you can send fully personalized confirmations from a custom workflow.
Turn off Cal ID’s automatic attendee confirmation email for an event type so you can send your own personalized confirmation from a custom Workflow instead.By default, Cal ID sends an automatic confirmation email to attendees once they successfully book a meeting. Disabling it hands that job over to a Workflow you control.
This toggle only becomes available once at least one active workflow on this event type sends a booking confirmation to attendees. Set up that replacement workflow first — otherwise your bookers would receive no confirmation at all.
Go to Event Types and open the event you want to change.
2
Open Advanced settings
Click on the Advanced tab at the top of the event configuration screen.
3
Locate the setting
Scroll to the bottom of the page to find Disable default confirmation emails for attendees.
4
Enable the feature
Click the toggle switch to the right of the setting to enable it.
Handing confirmations over to a workflow
5
Save changes
Click the Save button in the top right corner to apply your changes.
With the default email off, your active workflow is now the only confirmation attendees receive. Send yourself a test booking to confirm it delivers as expected.
