Skip to main content
Keep the final say over who gets on your calendar. With Requires confirmation enabled, bookings for an event type wait for your manual approval before anything is finalized.
Requires confirmation acts as a “gatekeeper” for your appointments. When enabled, bookings must be manually approved before they are finalized, pushed to your calendar integrations, or a confirmation email is sent to the booker.

​
Configuration options

Once you toggle the feature ON, you can customize exactly when and how confirmation is triggered:

​
How to set it up

1

Log in to Cal ID

Log in to your Cal ID account.
2

Go to Event Types

Click on Event Types in the left sidebar.
3

Edit Event

Open the event you want to change.
4

Enable Confirmation

Locate the Requires Confirmation section and toggle the switch to ON.
5

Select your Logic

Choose between “Always” or the “Notice period” threshold.
6

Refine Settings

Check the boxes for “blocking slots” or “filtering free email providers” based on your preference.
7

Save

Click the blue Save button at the top right of the screen.
Advanced tab with Requires confirmation switched on, showing the Always and notice-period choices plus the two extra checkboxes

Setting up manual approval

​
How it works for the booker

  • The booker selects their time and submits their details.
  • Instead of a “Confirmed” message, they receive a notification that their request is pending approval.
  • Crucial: No confirmation email is sent, and integrations (like Zoom or Google Meet links) are not generated until you click Approve.
Booking confirmation screen telling the booker their request is pending the host's approval

What the booker sees while waiting

​
How to approve a booking

  • Email: You will receive a notification with a direct link to approve or reject.
Email notification of a new booking request with the attendee details and links to confirm or reject it

Approving straight from your inbox

  • Dashboard: Navigate to the Bookings tab in the left sidebar to see all pending requests.
Bookings tab filtered to Unconfirmed, listing pending requests with Confirm and Reject buttons

Approving from the Bookings tab

  • Action: Once you click Confirm, the booker receives their confirmation email and the event is synced to your calendar.

​
What happens when more than one booking is submitted for the same slot and date?

If more than one booker submits a booking request for confirmation for the same slot and date, you can accept only one booking from those requests. Once you accept a booking, the remaining bookings will remain in unconfirmed status. If you want to accept another booker’s booking from the remaining requests, you must first cancel the booking that was previously accepted for that slot and date. After canceling that booking, you will then be able to accept another booking request.

Disable confirmation emails

Fine-tune which emails go out once a booking is approved.

Disable rescheduling and cancelling

Lock in appointments once you have confirmed them.

Related topics

Disable Default Confirmation EmailsDisable Rescheduling and CancellingLook Busy: Hide Some Available SlotsOffer Seats for Group Bookings