Requires confirmation acts as a “gatekeeper” for your appointments. When enabled, bookings must be manually approved before they are finalized, pushed to your calendar integrations, or a confirmation email is sent to the guest.
Configuration options
Once you toggle the feature ON, you can customize exactly when and how confirmation is triggered:How to set it up
1
Log in to Cal ID
Log in to your Cal ID account.
2
Go to Event Types
Click on Event Types in the left sidebar.
3
Edit Event
Select the event you wish to modify.
4
Enable Confirmation
Locate the
Requires Confirmation section and toggle the switch to ON.5
Select your Logic
Choose between “Always” or the “Notice period” threshold.
6
Refine Settings
Check the boxes for “blocking slots” or “filtering free email providers” based on your preference.
7
Save
Click the blue Save button at the top right of the screen.
How it works for the booker
- The guest selects their time and submits their details.
- Instead of a “Confirmed” message, they receive a notification that their request is pending approval.
- Crucial: No confirmation email is sent, and integrations (like Zoom or Google Meet links) are not generated until you click Approve.
How to approve a booking
- Email: You will receive a notification with a direct link to approve or reject.
- Dashboard: Navigate to the Bookings tab in the left sidebar to see all pending requests.
- Action: Once you click Confirm, the guest receives their confirmation email and the event is synced to your calendar.
What happens when more than one booking is submitted for the same slot and date?
If more than one user submits a booking request for confirmation for the same slot and date, you can accept only one booking from those requests. Once you accept a booking, the remaining bookings will remain in unconfirmed status. If you want to accept another user’s booking from the remaining requests, you must first cancel the booking that was previously accepted for that slot and date. After canceling that booking, you will then be able to accept another booking request.Next steps
Disable confirmation emails
Fine-tune which emails go out once a booking is approved.
Disable rescheduling and cancelling
Lock in appointments once you have confirmed them.