Selecting Phone in the Confirmation section makes the Phone Number field required and sets phone as the primary identifier for the booking.
How to switch to phone confirmation
1
Edit your event type
Navigate to your Event Types and click Edit on the event you want to modify.
2
Open Booking questions
Go to the Booking questions section, which controls the information asked on the booking page.
3
Locate the Confirmation header
Find the Confirmation header, which defines what your booker must provide to receive confirmations.
4
Find the Email/Phone toggle
On the right-hand side of this section, you’ll see a toggle with Email and Phone icons.

5
Click the Phone button
This selects the phone number as the primary identifier for the booking.
6
Confirm the required field
Once selected, the Phone Number question is set to a Required field.
7
Save
Click Save at the bottom of the page.
What happens on your booking page?
- Primary requirement: The Phone Number field becomes the mandatory input for guests to complete their booking.
- Automatic formatting: The phone field includes a country code selector to ensure international numbers are captured correctly.
